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AI Integration

We inject intelligent capabilities directly into your workflows to automate decision-making and pre-process complex data. Get an AI-powered solution that reduces manual review time and focuses your team on validation, not creation.

What is AI Integration

Unlock smarter business automation with AI Integration powered by Microsoft’s Power Platform. At PowerTech365, we help UK organisations streamline operations, reduce manual effort, and make data-driven decisions using intelligent automation.

 

Whether you’re looking to automate customer service, invoice processing, or predictive analytics, our AI Integration services are designed to deliver measurable results.

Customisable UI

Integrations 

Mobile/ Web

OfficeBusiness

Why Choose AI Integration?

AI Integration allows businesses to embed artificial intelligence into their existing systems and workflows. This means faster processes, fewer errors, and better insights — all without the need for complex coding.
 

Key Benefits:

  • Automate repetitive tasks and free up valuable time
  • Improve accuracy with AI-powered data extraction and analysis
  • Enhance customer experience through intelligent chatbots and sentiment analysis
  • Make smarter decisions using predictive analytics
  • Scale effortlessly across departments and teams

How We Deliver AI Integration

At PowerTech365, we specialise in integrating AI into Microsoft’s Power Platform tools — including Power Automate, Power Apps and AI Builder.

Our Process:

  • Discovery: We assess your current workflows and identify automation opportunities
  • Design: Our consultants design AI-powered flows tailored to your business needs
  • Build: We implement solutions using low-code tools and AI Builder models
  • Deploy: Secure and scalable deployment across your organisation
  • Support: Ongoing optimisation and training to ensure long-term success

Our Process

Accelerated Review & Validation

AI handles the complex, time-consuming data processing, presenting your team with a near-complete output that only requires final human review, not extensive creation.

Consistent Data Extraction

Deploying AI for tasks like invoice or form processing ensures key data points are extracted with unmatched speed and consistency, drastically reducing input errors.

Intelligent Data Routing

We implement AI models to automatically classify incoming requests, emails, or documents, ensuring the correct workflow is triggered and the item is routed to the correct department instantly.

Significant Reduction in Cognitive Load

By automating the early stages of data analysis and summarisation, your valuable employees are freed from mundane interpretation, allowing them to focus on decision-making.

Common Use Cases We Build

CRM Data Extraction & Intelligence

We build workflows to ingest new lead information, automatically summarise the lead profile, assign a priority score, calculate estimated staffing and costs required, and even offer recommendations for the next best action, all ready for the sales team to review.

Intelligent Ticket Triage

AI is deployed to analyse incoming support requests against past tickets, instantly prioritising them based on urgency, classifying the issue, and assigning the ticket to the correct technical team member for immediate attention.

Automated Document & Agreement Creation

Quickly generate complex, unique agreements and official documents by taking in multiple pieces of business information, ensuring all legal and business clauses are correctly populated and formatted, ready for human review and final sending.

View Our Other Case Studies

Real results for real businesses

Common Use Cases We Build

In a fast-moving digital economy, staying ahead of the competition means embracing smarter technologies. AI Integration gives your business the edge by enabling faster decision-making, more personalised customer experiences, and agile operations.

 

How AI Gives You the Edge:

  • Faster response times through automated workflows
  • Data-driven insights to guide strategy and innovation
  • Personalised services using AI-powered customer data analysis
  • Scalable solutions that grow with your business
  • Reduced operational costs without compromising quality
Whether you’re a growing SME or an established enterprise, integrating AI into your Power Platform environment helps you adapt quickly, innovate confidently, and outperform competitors.
 
AI Integration isn’t just about solving today’s challenges — it’s about preparing for tomorrow. As customer expectations evolve and markets become more data-driven, businesses that invest in AI now will be better positioned to respond to change. From predictive analytics to intelligent automation, AI empowers organisations to stay agile, resilient, and ready for what’s next.

Our Process

Our streamlined six-stage process is designed to ensure the seamless implementation of Power Platform solutions, guaranteeing project success from start to finish. We work closely with you throughout each phase, providing expert guidance, transparent communication, and tailored support to align with your specific needs and objectives. With our structured approach, we deliver efficiency, quality, and impactful results.

Discovery

We begin by working closely with our clients to understand their business challenges and goals. Through consultations and process evaluations, we identify how Power Platform can streamline operations and drive efficiency. With a clear vision in place, we lay the groundwork for delivering impactful, results-driven solutions.

Preparation

Before development begins, we focus on building a strong foundation for success. This may include setting up environments, migrating test data, or creating a proof of concept. By establishing clear frameworks and guidelines upfront, we ensure a smooth transition into the next phase.

Design & Development

With a defined plan in place, we design and develop intuitive solutions tailored to each client’s needs. Phase 1 begins with user-friendly Power Apps based on insights from discovery. Through iterative refinement, we ensure the solution aligns with business objectives and delivers scalable, real-world results.

Testing & Acceptance

Before deployment, we conduct thorough internal testing to ensure reliability, security, and performance. We then guide clients through User Acceptance Testing (UAT), validating the solution against expectations. Any refinements are made to ensure a seamless transition to implementation.

Maintenance & Support

Once live, we provide ongoing maintenance, support, and updates to ensure smooth operation. Proactive monitoring helps resolve issues early, while regular enhancements keep the platform efficient. We’re always available to adapt solutions as business needs evolve.

1.

Discovery

We begin by working closely with our clients to understand their business challenges and goals. Through consultations and process evaluations, we identify how Power Platform can streamline operations and drive efficiency. With a clear vision in place, we lay the groundwork for delivering impactful, results-driven solutions.

2.

Preparation

Before development begins, we focus on building a strong foundation for success. This may include setting up environments, migrating test data, or creating a proof of concept. By establishing clear frameworks and guidelines upfront, we ensure a smooth transition into the next phase.

3.

Design & Development

With a defined plan in place, we design and develop intuitive solutions tailored to each client’s needs. Phase 1 begins with user-friendly Power Apps based on insights from discovery. Through iterative refinement, we ensure the solution aligns with business objectives and delivers scalable, real-world results.

4.

Testing & Acceptance

Before deployment, we conduct thorough internal testing to ensure reliability, security, and performance. We then guide clients through User Acceptance Testing (UAT), validating the solution against expectations. Any refinements are made to ensure a seamless transition to implementation.

5.

Maintenance & Support

Once live, we provide ongoing maintenance, support, and updates to ensure smooth operation. Proactive monitoring helps resolve issues early, while regular enhancements keep the platform efficient. We’re always available to adapt solutions as business needs evolve.

Get In Touch

Let’s see if we can help with your next project

Get In Touch

Let’s talk. Send us a message, and we’ll help you explore the best Power Platform solution for your business

We can turn your mondain tasks into effective workflows, saving you and your business time and money

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