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FAQ

We’ve gathered the most frequently asked questions to help you quickly find information about our services, the Microsoft Power Platform, and how we help businesses achieve automation and efficiency.

About Us

What does PowerTech365 do?

PowerTech365 is a UK-based consultancy specialising in Microsoft Power Platform. We help businesses automate processes, build scalable apps, and integrate AI to reduce manual work and improve operational efficiency.

We build both Canvas Apps and Model-Driven apps designed against your requirements

Who do you typically work with?

We work with small to medium-sized businesses across all sectors. Our clients are often looking to modernise legacy systems and adopt low-code solutions.

What makes PowerTech365 different?

We take an automation-first approach, strengthened by AI. Our solutions are designed to save time, scale with your business, and operate like a full team, without needing one.

Common Client Concerns

We’re not technical, can you still help us?
  • Yes. Many of our clients have little to no technical background. We design solutions that are intuitive, easy to manage, and require minimal ongoing maintenance. Of course we do offer an ongoing support package to keep systems up to date and apply fix bugs as needed.
We already use Microsoft 365, how does Power Platform fit in?

Power Platform integrates seamlessly with Microsoft 365. We can connect your apps to Outlook, Teams, SharePoint, Excel, and more to automate tasks and improve collaboration.

We’re worried about cost — how do you price projects?

We offer fixed-price quotes for most projects, so you know exactly what to expect. For more complex solutions, we use milestone-based billing with clear deliverables.

We’ve tried building Power Apps ourselves but got stuck — can you take over?

Yes. We often step in to help clients who’ve started building apps but hit limitations. We can refine, rebuild, or scale your existing solution to meet your goals.

We’re concerned about data security — how is this handled?

We follow Microsoft’s best practices for data security, governance, and access control. Solutions are built within your tenant, and sensitive data remains under your control.

We don’t want to rely on external systems — can everything stay within Microsoft?

Yes. We build solutions that run entirely within your Microsoft ecosystem, using Dataverse, Power Apps, Power Automate.

Can we migrate our existing data?

Yes we offer migration of data from your systems, however in certain situations we may ask you to ensure all data is in in the correct format to ensure smooth transition

Can we use SharePoint lists to store all our data?

Yes, we build apps using SharePoint as a data source, however we do recommend dataverse instead for better security, governance and usability.  

Can we view the product before purchasing?

Unfortunately due to every project being customised to your business, design and workflow it is not possible to show the finished product before purchasing. However where possible we will provide demo’s of similar work which may fit or be adapted to your workflow. We also provide Proof Of Concept (POC) as well as regular updates. Where possible we will share partly built apps midway through the project so stake holders can get a taste of what the finished project will like and also get early feedback to iron out any minor issues before full testing by our team.

AI & Automation

How do you use AI in your solutions?

We integrate GPT via API to automate tasks such as lead qualification, customer service, and internal operations. We also use AI to summarise data, generate insights, and enhance user experiences.

Can you build a chatbot for internal use?

We follow an automation first approach, we prefer to interupt workflows to reduce user input rather than create additional tasks and data extractions.

Do you offer AI consultancy or training?

At this time we do not offer training but it’s something we hope to do in the future.

Technical Questions

Do you set up development and production environments?

Yes. All projects require at least a Development and Production environments with managed solutions, version control, and automated deployments.

Do you use environment variables or configuration tables?

We prefer using Dataverse configuration tables for managing settings like AI behaviour, especially in multi-customer deployments.

Can you integrate with third-party APIs?

Yes. We may build custom connectors as part of a connection to any third party systems if there isn’t one already available.

Project Engagement

How do you scope and price projects?

We provide clear, fixed-price quotes based on your requirements. For more complex solutions, we offer milestone-based billing with transparent deliverables.

Is there a minimum engagement?

Yes. Our minimum engagement for custom development is £1,500. For smaller tasks or enhancements, we offer flexible support options. It’s best to reach out with your requirements so we can price accurately. 

Do you offer discovery or strategy sessions?

Yes. We offer free initial consultations to understand your needs and recommend the best approach using Power Platform and AI. We may suggest a few different tier approaches depending on complexity giving you full visibility and control. 

Can you work alongside our internal IT or development team?

Absolutely. We can collaborate with internal teams to extend their capabilities, provide specialist expertise, or accelerate delivery.

When do we pay for a finished project?

Due to the custom aspect of our products and the additional costs required for each project we require a 50% deposit upfront on all work before an work commences. a further 30% will be required and final 20% will be payable upon go live.

Getting Started

How do I get started with PowerTech365?

The quickest way to reach out is to click ‘Start Your Project’ which is at the top of every page on our website. This allows us to get a good overview of what the project entails and speeds up the discovery of the project. Alternatively you can reach out to us via our contact page. After reviewing your requirements we’ll reach out to set up a call to discuss your goals, assess your current setup, and propose a tailored solution.

Do you work remotely or on-site?

We work fully remotely, but on-site sessions can be arranged for UK-based clients where needed. If this is a requirement it will need to be discusses up front.

Get In Touch

Let’s talk. Send us a message, and we’ll help you explore the best Power Platform solution for your business

We can turn your mondain tasks into effective workflows, saving you and your business time and money

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