Practical AI that delivers measurable value — not AI for its own sake
We implement AI Builder and Copilot Studio capabilities that solve real operational problems, with full governance, auditability and measurable ROI from day one.
Document Intelligence
Automatically extract data from invoices, delivery notes, compliance certificates, inspection reports and any structured document — feeding directly into your Power Apps or Dataverse.
Intelligent Classification
Automatically classify incoming documents, emails and requests by type, priority and routing — ensuring work reaches the right person without manual triaging.
Copilot Studio Agents
Custom Copilot agents that answer operational questions from your Dataverse data, guide engineers through processes and handle routine requests without human intervention.
Form Processing
Extract data from scanned paper forms, PDFs and images — turning your existing paper-based processes into structured digital data without retyping.
Teams Integration
AI-powered chatbots and process assistants embedded directly in Microsoft Teams — where your teams already work, with no new applications to learn.
Predictive Insights
AI Builder prediction models that identify patterns in your operational data — flagging assets likely to fail, jobs likely to breach SLAs or quality issues before they escalate.
Governed AI integration your compliance team will approve
The biggest barrier to AI adoption in operational businesses is governance — not technology. Every AI integration we build is designed with auditability, human oversight and data protection at its core, with all processing remaining inside your Microsoft 365 tenant.
- All AI runs within your Microsoft 365 tenant — your data never leaves
- Human review steps built in where required by your processes
- Confidence scoring so low-confidence extractions are flagged for review
- DLP policies applied to all Copilot Studio agents
- GDPR-compliant data handling by design
PPM & Work Order Management App
Facilities ManagementAI Workflows within CAPA Management system automated with suggested next steps and prevention actions.
Construction
Subcontractor document classification, RAMS data extraction, defect photo categorisation.
Manufacturing
Delivery note processing, quality document extraction, supplier invoice automation.
Real-World AI Applications
Practical AI implementations that solve operational challenges across departments, from HR to compliance, operations to customer service.
Intelligent Next-Step Recommendations
AI suggests next actions for IMS, CAPA and audit workflows based on historical patterns. Routes automatically to the right stakeholder and populates corrective action templates.
How it works
- Reads the open finding, risk or non-conformance
- Matches it against historical actions and outcomes
- Suggests the next step with a confidence score
- Pre-populates the CAPA template for review
- Routes to the named owner with full audit trail
Used across
Dynamic Job Description Creation
AI-powered job description generator within your HR system. Input role requirements, and Copilot Studio creates compliant, inclusive JDs following your company templates and industry standards.
Automated Ticket Triage and Routing
AI classifies incoming IT, maintenance and facilities requests by urgency and type. Auto-assigns to correct teams, suggests SLA priority, and flags urgent issues requiring immediate attention.
Safety Incident Pattern Detection
AI analyses incident reports to identify trends, recurring causes, and high-risk locations. Automatically generates monthly safety insights and recommends preventative measures based on historical data.
Audit Follow-Up Intelligence
AI tracks audit findings, closure timelines and corrective actions across multiple sites. Sends escalation alerts when actions are overdue, predicts which findings are likely to recur, and recommends preventative controls based on similar past audits.
Subcontractor Performance Scoring
AI tracks subcontractor delivery including programme adherence, quality scores, safety records and payment disputes. Automatically updates approved supplier lists and flags underperforming trades requiring commercial review or replacement.
Client Feedback Sentiment Analysis
AI analyses client emails, meeting notes and feedback forms to gauge satisfaction and flag early warning signs of dissatisfaction. Automatically escalates concerns to account managers and suggests proactive engagement actions before relationships deteriorate.
Azure AI Foundry for Power Platform
AI integration at enterprise scale. We connect Power Platform to Azure's AI services, including custom models, Azure OpenAI GPT-4o, document intelligence and semantic search. Every workload runs inside your Microsoft 365 tenant with UK data residency.
AI Builder and Copilot Studio cover the standardised use cases. When you need custom models, advanced language processing or semantic search across your document libraries, Azure AI Foundry plugs directly into your Power Platform solutions. We build the custom connectors, manage the Azure deployments and put the governance controls in place. For the underlying capabilities, refer to the official Azure OpenAI Service documentation and Microsoft Power Platform documentation on Microsoft Learn.
- UK South deployment. Data stays in your Microsoft tenant, fully GDPR aligned.
- Custom connectors integrate directly with Power Automate and Power Apps.
- Pay per use Azure resource. No upfront licensing commitment, with spending limits set per environment.
- Prompt engineering, model tuning and version control managed for you.
- Full audit trails and explainability for compliance sensitive workflows.
Azure OpenAI Power Apps (GPT-4o)
Advanced language models for document summarisation, content generation and conversational AI, called directly from Power Automate flows and Power Apps via custom connector.
- SOW and proposal generation from client briefs
- Meeting transcript summarisation with action extraction
- Email draft assistance for complex negotiations
Azure AI Search (Semantic Search)
Intelligent search across SharePoint, Dataverse and document libraries using natural language, not just keyword matching.
- Find relevant project documents by asking questions
- Search technical specifications using plain English
- Discover similar historical projects for estimating
AI Document Processing for Power Platform
Advanced OCR and layout understanding for complex documents, including invoices, drawings, technical specifications and forms with custom fields. Azure Document Intelligence handles the cases AI Builder cannot.
- Extract data from non standard supplier invoices
- Read engineering drawings and extract measurements
- Process handwritten site inspection forms
Ready to scope your AI integration?
Book a free discovery call and we will scope where AI integration can deliver the most value across your facilities management, construction or manufacturing workflows, with a realistic view of what is achievable in your first 90 days.