1. Introduction
PowerTech365 (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website powertech365.co.uk or use our services.
By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
2. Information We Collect
2.1 Information You Provide Directly
We collect information you provide when you:
- Fill out our contact form or discovery call booking form
- Subscribe to our newsletter or resources
- Communicate with us via email or other channels
- Engage us for consulting services
This may include: name, email address, company name, phone number, job title, and details about your project or enquiry.
2.2 Information Collected Automatically
When you visit our website, we automatically collect certain information about your device and browsing activity, including:
- IP address and general location data
- Browser type and version
- Pages you visit and time spent on pages
- Referring website or source
- Device information (type, operating system)
This information is collected through cookies and similar tracking technologies.
3. How We Use Your Information
We use the information we collect to:
- Respond to enquiries: Process and respond to your contact form submissions and discovery call requests
- Provide services: Deliver consulting services and support to clients
- Improve our website: Analyse website usage to improve user experience and content
- Marketing communications: Send newsletters, resources, and relevant updates (with your consent)
- Legal compliance: Comply with legal obligations and enforce our terms
4. Legal Basis for Processing (GDPR)
Under the General Data Protection Regulation (GDPR), we process your personal data based on:
- Consent: You have given clear consent for us to process your data for specific purposes (e.g., marketing emails)
- Contract: Processing is necessary to fulfil a contract with you or take steps at your request before entering a contract
- Legitimate interests: Processing is necessary for our legitimate business interests (e.g., improving our services, fraud prevention)
- Legal obligation: Processing is necessary to comply with the law
5. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers: Third-party vendors who assist with website hosting, email delivery, analytics, and CRM systems (e.g., Microsoft Power Platform services, email marketing platforms)
- Legal requirements: If required by law, regulation, legal process, or governmental request
- Business transfers: In connection with a merger, acquisition, or sale of assets
All third-party service providers are required to maintain the confidentiality and security of your information.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your browsing experience and analyse website traffic. Cookies are small text files stored on your device.
Types of Cookies We Use:
- Essential cookies: Required for website functionality
- Analytics cookies: Help us understand how visitors use our website
- Marketing cookies: Track visitor activity to display relevant advertisements
You can control cookies through your browser settings. However, disabling cookies may affect website functionality.
7. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
- Contact enquiries: Retained for up to 2 years after your last interaction
- Client project data: Retained for the duration of our contract and up to 6 years thereafter for legal and accounting purposes
- Marketing data: Retained until you unsubscribe or withdraw consent
8. Your Data Protection Rights (GDPR)
If you are a resident of the UK or European Economic Area (EEA), you have the following rights:
- Right to access: Request a copy of the personal data we hold about you
- Right to rectification: Request correction of inaccurate or incomplete data
- Right to erasure: Request deletion of your personal data (“right to be forgotten”)
- Right to restrict processing: Request that we limit how we use your data
- Right to data portability: Request a copy of your data in a structured, machine-readable format
- Right to object: Object to processing based on legitimate interests or for direct marketing
- Right to withdraw consent: Withdraw consent at any time where processing is based on consent
To exercise any of these rights, please contact us at hello@powertech365.co.uk.
9. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:
- Secure HTTPS encryption for data transmission
- Access controls and authentication for systems containing personal data
- Regular security assessments and updates
- Secure hosting with reputable providers
However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
11. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page and updating the “Last updated” date.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
PowerTech365
Email: hello@powertech365.co.uk
Website: powertech365.co.uk